All products leave our facility in good condition. If you receive a damaged package from your
carrier, do not accept it. Get a claim number from your carrier and contact us immediately. Your order will be replaced upon confirmation of the damaged shipment.
Unless there is a shipping error on our part, all sales are final. Our natural personal care products: shea butter, body polishes, foot scrubs, body washes, soft soap, opened alata soap bars. dead sea salts and body oils are not returnable.
We can not restock these items because of possible contamination. This new policy has been established for the health and safety of our customers.
The information on this site is not intended to be used as medical advice. We are not Physicians nor do we claim to be health professionals. The information provided is from our own personal experiences and the experiences of our many customers who believe in natural healing thus limiting the side effects.
Knowledge is Power and we hope we engage you to ask questions and read labels to continue to be informed. Every case is different so always seek the advice of your own physician.